Shipping policy
Last Updated: August 20, 2026
Thank you for shopping with Wonders for Wrinkles.
We carefully prepare and package each order and want you to know what to expect from the time your order is placed until it arrives.
This Shipping Policy applies to purchases made through www.wondersforwrinkles.com.
1. Order Processing and Fulfillment
Orders are typically processed and prepared for shipment within 1–3 business days after your order is successfully placed and payment is authorized.
Business days are Monday through Friday, excluding federal holidays.
Processing time is separate from carrier transit and delivery time.
Orders placed on weekends or holidays will begin processing on the next business day.
During periods of unusually high order volume, product launches, holidays, severe weather, or other circumstances outside our reasonable control, processing may take longer.
If we become unable to ship your order within the timeframe represented when you placed your order, we will notify you and provide any options required by applicable law, which may include agreeing to a revised shipping date or canceling the affected order for a refund.
2. Shipping Destinations
Wonders for Wrinkles currently ships only within the United States.
We do not currently ship to Canada or to other international or overseas destinations.
Shipping availability is limited to eligible U.S. delivery addresses.
If no shipping option is available for the address entered during checkout, we are unable to ship the order to that destination.
We reserve the right to restrict shipping to certain U.S. locations when necessary for legal, carrier, operational, or product-related reasons.
3. Shipping Rates
Available shipping methods and applicable shipping charges are displayed during checkout before you complete your purchase.
Shipping rates may vary based on factors including:
- Delivery destination.
- Package weight or size.
- Selected shipping service.
- Carrier rates.
- Promotions or free-shipping offers that may be available at the time of purchase.
The shipping charge displayed and accepted during checkout will apply to your order unless the order must later be modified with your consent.
4. Estimated Delivery Times
Estimated delivery or transit times displayed during checkout begin after your order has been processed and transferred to the shipping carrier.
For example, a carrier's estimated 2–5 business-day delivery period does not include our 1–3 business-day order-processing period unless expressly stated otherwise.
Delivery dates and transit times provided by shipping carriers are generally estimates and are not guaranteed unless a particular shipping service expressly provides a guaranteed delivery commitment.
Actual delivery times may be affected by circumstances outside our reasonable control, including:
- Carrier delays.
- Severe weather.
- Natural disasters.
- Transportation disruptions.
- Holidays.
- High shipping volumes.
- Labor disruptions.
- Government actions.
- Incorrect or incomplete delivery information.
- Other unforeseen events.
We will make reasonable efforts to communicate known material delays affecting your order.
5. Shipment Confirmation and Tracking
When tracking information is available, you will receive a shipment confirmation containing your tracking information after your order has been transferred to the carrier.
Please allow time for the carrier's tracking system to update after the shipping label is created or the package is accepted.
The creation of a shipping label does not always mean that the carrier has physically received the package.
6. Accurate Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your:
- Recipient name.
- Street address.
- Apartment, suite, or unit number.
- City.
- State.
- ZIP code.
- Other delivery information.
Wonders for Wrinkles is not responsible for delivery delays resulting from inaccurate or incomplete shipping information provided by the customer, except as otherwise required by law.
7. Address Changes
If you notice an error in your shipping address, contact us as soon as possible at:
support@wondersforwrinkles.com
We will make reasonable efforts to correct the address if the order has not yet been processed or shipped.
However, we cannot guarantee that an address can be changed after an order has been submitted.
Once a shipment has been transferred to the carrier, we generally cannot change its delivery address.
8. Packages Returned to Sender
A package may be returned to us because of:
- An incorrect or incomplete address.
- An undeliverable address.
- Failure to accept or retrieve the package.
- Carrier restrictions.
- Other delivery issues.
If a package is returned because of inaccurate information provided by the customer or because the customer failed to accept or retrieve the shipment, additional shipping charges may apply before we resend the order.
If a package is returned because of an error by Wonders for Wrinkles, we will take reasonable steps to correct the issue at our expense.
9. Delayed Shipments
Once a package has been transferred to the carrier, delivery is subject to the carrier's transportation network and operating conditions.
A delay in carrier transit does not necessarily mean that a package has been lost.
If your tracking information has not updated for an unusual period or your shipment appears substantially delayed, contact us at:
support@wondersforwrinkles.com
We will make reasonable efforts to assist you in reviewing the shipment status and, where appropriate, working with the carrier.
Nothing in this Shipping Policy limits any rights you may have under applicable law concerning merchandise that is not shipped or delivered as required.
10. Packages Marked "Delivered" but Not Received
If carrier tracking shows that your package was delivered but you cannot locate it, we recommend that you:
- Verify that the shipping address on your order is correct.
- Check around the delivery location, including porches, side doors, mailrooms, parcel lockers, and other areas where the carrier may have left the package.
- Check with household members, neighbors, building staff, or anyone else who may have accepted the package.
- Contact the shipping carrier using the tracking number provided.
In some cases, a carrier may mark a package as delivered shortly before physical delivery. If the package cannot initially be located, please check the areas above and, where reasonable, allow up to 24 hours for delivery before contacting the carrier.
You may also contact us at any time at support@wondersforwrinkles.com for assistance.
If the package still cannot be located, we will make reasonable efforts to assist with the carrier investigation.
The appropriate resolution will depend on the circumstances, carrier information, available evidence, and applicable law.
11. Lost Shipments
If tracking information indicates that a package may have been lost while in the carrier's possession, please contact us.
We may initiate or assist with a carrier investigation or claim.
A shipment will not necessarily be considered lost solely because tracking information has temporarily stopped updating.
If the carrier confirms that a shipment was lost in transit and the customer provided a correct delivery address, Wonders for Wrinkles will, at our option and subject to product availability, replace the affected product at no additional charge or issue a refund for the lost merchandise and any applicable shipping charges.
12. Damaged Shipments
If your order arrives damaged in transit, please contact us as soon as reasonably possible and preferably within 7 days of delivery at:
support@wondersforwrinkles.com
Please include:
- Your order number.
- Your name.
- A description of the damage.
- Photographs of the damaged product.
- Photographs of the shipping container and packaging when available.
- Photographs of the shipping label when requested.
Please retain the product, packaging, and shipping materials until we advise you that they are no longer needed, because the carrier may require them as part of a damage claim.
If we confirm that a product was damaged during shipment, we will, at our option and subject to product availability, replace the affected product at no additional charge or issue an appropriate refund.
Our all-sales-final policy does not apply to products that arrive damaged, defective, incorrect, or otherwise subject to rights or remedies that cannot legally be waived.
13. Incorrect or Missing Items
Please inspect your order after delivery.
If you receive an incorrect product or an item is missing from your shipment, contact us promptly at:
support@wondersforwrinkles.com
Please provide your order number and details regarding the problem.
If we confirm that Wonders for Wrinkles made an order-fulfillment error, we will take reasonable steps to correct it.
14. International Shipping
Wonders for Wrinkles does not currently offer international shipping.
This includes shipping to:
- Canada.
- Mexico.
- Europe.
- Asia.
- Australia.
- South America.
- Other destinations outside the United States.
Orders must be shipped to an eligible U.S. delivery address.
If our international shipping practices change in the future, we will update this Shipping Policy before offering international shipping.
15. U.S. Shipping Restrictions
Certain carriers or shipping services may not be available for every U.S. address.
Availability may be affected by:
- Carrier service areas.
- P.O. box restrictions.
- Military or diplomatic addresses.
- Alaska or Hawaii service limitations.
- U.S. territories.
- Local laws or regulations.
- Product-shipping restrictions.
The shipping methods available for your particular order will generally be displayed during checkout.
16. Local Pickup and Local Delivery
Local pickup or local delivery is available only if it is expressly offered as an option during checkout.
If no local pickup or local delivery option appears at checkout, those services are not currently available for that order.
17. Order Cancellations After Shipment
Once an order has been transferred to the shipping carrier, it generally cannot be canceled.
Orders remain subject to our separately posted Refund Policy, including our all-sales-final policy, except where applicable law requires otherwise.
18. Relationship to Refund Policy
This Shipping Policy should be read together with our Refund Policy and Terms of Service.
Except where otherwise required by applicable law or expressly provided in our Refund Policy, all sales are final.
However, an all-sales-final policy does not eliminate any rights or remedies that cannot legally be waived, including applicable rights relating to merchandise we fail to ship as promised or products that arrive damaged, defective, incorrect, or otherwise nonconforming where applicable law provides a remedy.
19. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our fulfillment practices, shipping services, carriers, costs, legal requirements, or other operational matters.
When we update this policy, we will post the revised version on our website and update the "Last Updated" date above.
20. Contact Us
If you have questions about shipping, delivery, tracking, or an order, please contact:
Wonders for Wrinkles
Mailing Address: P.O. Box 341132
Austin, TX 78734
United States
Phone: (512) 428-4718
Email: support@wondersforwrinkles.com
Website: www.wondersforwrinkles.com